Selected in-house communications experience
Managing a complex public-facing website
Selected in-house communications experience
Context
A public-facing website is never finished. Pages change, documents need to be posted, campaigns launch and urgent information sometimes has to go live quickly. Without a clear owner, accuracy, accessibility and presentation can drift across the site.
- The challenge
- A high-volume website required frequent publishing, accurate public information, accessible content and one accountable owner.
The approach
Creating a dependable publishing operation
Dylan managed day-to-day administration and publishing across the site. His work included routine and urgent content updates, document uploads, HTML edits, scheduled changes, page presentation and quality review. He coordinated with internal teams and outside partners while making accessibility part of the publishing process rather than a final check after the work was complete.
What was delivered
- Routine and urgent content publishing
- HTML and page-presentation updates
- Document management
- Scheduled content changes
- Accessibility and content-quality review
- Cross-team publishing coordination
The value
One owner and one consistent standard
The work created dependable ownership of the website’s daily operations and public content. Teams had one experienced point of coordination, while each update received the same attention to accuracy, accessibility and presentation.
Capabilities demonstrated
This case study reflects work Dylan led in an in-house role before launching Jasna Strategic.
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